Shipping policy

Shipping Policy

Orders are delivered using the shipping method selected by the customer to the address or pickup location provided during checkout.

Available shipping methods, costs and estimated delivery times are displayed at checkout before the order is confirmed.

Orders are dispatched once payment has been received, unless another payment method has been agreed.

Delivery times are estimates and may vary due to courier delays, public holidays, high order volumes or other circumstances beyond the Seller’s reasonable control.

The customer is responsible for providing accurate delivery information. If a shipment cannot be delivered due to incorrect details or is not collected within the required time, the customer may be responsible for additional shipping costs.

If your order arrives damaged or does not arrive within the expected delivery time, please contact us at:

info@vanillascientific.com

UAB Extraction House Europe
Mokslininkų g. 2, LT-08412 Vilnius, Lithuania